Microsoft Dynamics CRM
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Build customer loyalty to drive repeat business. Microsoft Dynamics CRM 2011 is used by leading companies worldwide. Business solutions from Microsoft Dynamics CRM are:
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ATTRACT CUSTOMERS – Marketing
Get a CRM marketing solution that is flexible, easy to use, and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.
AMPLIFY SALES – Sales Force Automation
Optimize your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.
DELIGHT CUSTOMERS – Customer Service
Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.
DO MORE! Extended CRM or xRM
Organizations also need to manage other relationships that are integral to success—inventory, employees, partners, suppliers, distributors, vendors, and many other critical stakeholders. Microsoft Dynamics CRM can easily be customized for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights. Customizing CRM is our sweet spot! Check out our case studies, download the datasheet, or click one of the boxes below to learn more about how Microsoft CRM can easily be extended to fit your business needs.
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GO MOBILE
You’ve implemented CRM and now your team needs to access to your critical business data from a mobile device. We can help! No matter the device or the requirements, you can GO MOBILE with Microsoft CRM. We offer solutions from Resco, CWR Mobility as well as custom mobile solutions that integrate with Microsoft Dynamics CRM.
2B Solutions & Microsoft Dynamics CRM
2B Solutions has been working with all aspects of Microsoft CRM since v1.2. This includes installation, configuration, customization, development, data import/integration, reporting and more! Our experience covers general customer relationship management (sales, marketing, customer service) for out of the box implementations as well as custom CRM solutions (commonly referred to as xRM solutions).
We’ve migrated data from Goldmine, Act, Salesforce.com, Filemaker Pro, Pivitol, and Motorola 311 System. Depending on the customer needs, we can provide CRM On-Premise, CRM Online, as well as a hosted CRM solution.
View our Blog Articles on the CRM Software Blog
We’re excited to be a part of the CRM Software Blog community and will be contributing articles monthly. We hope that our articles will provide blog readers valuable information when purchasing or implementing Microsoft Dynamics CRM Software.
