Benefits of Integrating Microsoft Dynamics CRM and Dynamics GP
The CRM-ERP Connector is a free tool from Microsoft that allows Microsoft Dynamics CRM and the Dynamics ERP systems (GP, NAV and AX) to integrate. Connector provides seamless data-flow between the two systems, allowing users to see the complete 360-degree view of their customer history and sales pipeline. Connector [...]
Any time a new software system is implemented, the move may cause frustrations and stress among employees. Proper training is essential to alleviating these frustrations and to realizing the overall success of the project. Training should not be haphazard. Instead, company leadership should plan for the implementation as it would any other critical [...]
Learning a new CRM system can be a daunting challenge for front line employees. As with any change and new product, there are early-adopters and laggards. Some percentage will completely embrace the new system and proactively educate themselves. Others will resist and may never use more than the basic functions.
Proper training can [...]
Everyone knows that CRM software is crucial to all businesses large and small. Some companies have had multiple systems and iterations, and these transitions can create frustration and anxiety in organizations. There is a learning curve with any project of this kind, but the end results should improve productivity and competitiveness. In [...]
2B Solutions 2012