Any time a new software system is implemented, the move may cause frustrations and stress among employees. Proper training is essential to alleviating these frustrations and to realizing the overall success of the project. Training should not be haphazard. Instead, company leadership should plan for the implementation as it would any other critical [...]
Learning a new CRM system can be a daunting challenge for front line employees. As with any change and new product, there are early-adopters and laggards. Some percentage will completely embrace the new system and proactively educate themselves. Others will resist and may never use more than the basic functions.
Proper training can [...]
Everyone knows that CRM software is crucial to all businesses large and small. Some companies have had multiple systems and iterations, and these transitions can create frustration and anxiety in organizations. There is a learning curve with any project of this kind, but the end results should improve productivity and competitiveness. In [...]
With so much hype over “the cloud”, many business owners, executives, team leaders, and IT professionals are beginning to wonder if they may be ready to move to the cloud. It is a common question, but it may not be the right one to task. The parameters of the cloud are fixed and clear. If [...]
2B Solutions 2012