CUSTOMER HIGHLIGHT

Headquartered in Birmingham, Warren Averett is one of the Southeast’s largest CPA and business advisory firms. The company began using Microsoft Dynamics CRM about three years ago primarily to track sales opportunities and manage registrations for educational events. The web-based, MSCRM “Customer Portal” allows clients, prospects [...]

Join Me For This Very Special Meet the Experts Live!
You can tell a lot about the future direction of a company by listening to their executives. That’s why our sessions with Microsoft executives are some of the most well-attended and highly rated events we offer.
We’re very fortunate to have just such an executive for our [...]

After a bit of a sabbatical, we are pleased to announce the next meeting of the CRMUG Alabama (Birmingham) Regional Chapter at the Innovation Depot office in Birmingham on Friday, April 26th from 9:00 am to 12:00 pm. This is a prime opportunity to learn from the experience of other users in your area, share [...]

Government agencies across the country are using Microsoft Dynamics CRM to improve services to the community.
Example: To better serve its roughly 230,000 residents, the City of Birmingham set up a 311 non-emergency call center. In peak months, the center handles up to 400 calls each day resolving everything from trash removal and street repair to [...]

Check out the new blog post on Dynamics Cafe.…

“Always bear in mind that your own resolution to
succeed is more important than any one thing.”
- Abraham Lincoln
With 2012 behind us, I got to thinking about what 2013 will hold for customer management. I’ve read a ton of posts and articles about predictions for the future of [...]

Birmingham, AL, December 5, 2012 – 2B Solutions, Inc., a leader in Mobile App Development and Microsoft Dynamics CRM, is proud to be recognized as one of 5 Resco Premier Partners in North and Central America.  2B Solutions, a company based in Birmingham, Alabama specializes in Microsoft Dynamics Customer Relationship Management (CRM), iOS development, and mobile apps that [...]

The next update for Microsoft Dynamics CRM is poised to bring more users into the CRM fold and provide a better experience for current users.  New features of the “Polaris Update” include integrations with Skype and Bing Maps, and customizable sales and service process that will help businesses standardize their internal procedures.
There are two feature, [...]

UAB Health System is currently using Microsoft Dynamics CRM and Click Dimensions to manage internal communications with physicians and employees.  The internal newsletter, Synopsis, keeps the staff informed of the latest news and internal information.  UAB HS chose Microsoft Dynamics CRM and Click Dimensions for several reasons including integration with Outlook, familiar look and feel [...]

eXtremeCRM is the hub where Microsoft Dynamics CRM partners come together to forge business relationships, gain knowledge from real-world experiences and dive deep into current and future technologies.  The 2012 eXtremeCRM conference was held in Las Vegas  (September 30th – October 3rd).  Three representatives from 2B Solutions attended and completed the sales, technical and executive [...]